The phase system is laid down in the Collective Labor Agreement for Temporary Agency Workers (CAO). View the full collective labor agreement

Phase A (duration: 52 weeks worked)

Phase A can last a maximum of 52 worked weeks. In this phase, every week worked counts towards the accrual of 52 weeks. It does not matter how many hours you work in a week. In the event of an interruption of 6 months or longer, the count starts again. In phase A there is no limit to the number of employment contracts you may receive.

Continued payment of wages

In phase A we work with employment contracts with or without an obligation to continue paying wages. With an employment contract without an obligation to continue paying wages, you are only entitled to wages for the hours worked. You can see in your employment contract what applies to you. You can always find your employment contract in your online account under 'documents'.

Temporary employment clause

In phase A we work with employment contracts with temporary employment clauses as standard. An employment contract with temporary employment clause ends by operation of law (automatically) when:
- the client terminates the assignment;
- the temporary worker terminates the assignment.

Notice period

In the case of a secondment agreement, the statutory notice periods (Article 7:672 of the Dutch Civil Code) apply to the temporary worker. In the case of the temporary employment clause, cancellation can take place on the next working day. If you want to terminate the assignment, it is important that you inform your manager or contact person at your work. Once you have determined a last working day together, you must inform us by email ([email protected]) so that we can close your placement and pay out your accrued reservations.

Phase B (duration: 3 years)

If you have worked 52 weeks in phase A and the contract is extended, you will move to phase B. This phase lasts 3 years in which you may receive a maximum of 6 fixed-term contracts. In this phase, the temporary employment clause is no longer used. The agreements in phase B end by operation of law on the agreed date in the employment contract. An interruption of less than 6 months also counts towards the 3-year count. In the event of an interruption of 6 months or longer, the count starts again in phase A.

Continued payment of wages

In phase B there is an obligation to continue paying wages. The contract hours are agreed in the employment contract. You must therefore also be available for the contract hours. If your assignment is cancelled, you must also be available for work with other clients.

Notice period

The notice periods as stated in Article 7:672 of the Dutch Civil Code apply to terminating the employment contract; for the employee this means a notice period of one month. If you want to terminate the assignment, it is important that you inform your manager or contact person at your place of work. If you have determined a last working day together, you can inform us by email ([email protected]) so that we can close your placement.

Phase C (duration: indefinite)

If you have completed phase B, you will, after consultation, move on to phase C. You will then be employed by us for an indefinite period. In the event of an interruption of 6 months or longer, the count starts again in phase A.

Continued payment of wages

Also in phase C there is always an obligation to continue paying wages. The contract hours are agreed in the employment contract. You must therefore also be available for the contract hours. If your assignment is cancelled, we will offer suitable work for other clients.

Notice period

In Phase C, the statutory notice periods as stated in Article 7:672 of the Civil Code also apply; for the employee this means a notice period of one month. If you want to terminate the assignment, it is important that you inform your manager or contact person at your place of work. If you have determined a last working day together, you can inform us by email ([email protected]) so that we can close your placement.

Updated on: 06/06/2024