I cannot transfer my account to the new portal, what should I do?
![](https://storage.crisp.chat/users/helpdesk/website/7970f30b04707400/laura-klein_vifyrx.png)
You have received an email from us with instructions to convert your account to the new portal. Can't figure it out or are you unable to convert your account? Please contact us on 050-3050086 or [email protected] so that you can continue as quickly as possible!
Updated on: 06/06/2024
Thank you!