> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.365werk.nl/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I get an error message when logging in and I have already clicked on 'Forgot your password'. What should I do?

![](https://storage.crisp.chat/users/helpdesk/website/7970f30b04707400/klein-titia_57tqu.png)

It is possible that your email ends up in your Spam mailbox. Also check this carefully. If the email is not listed here or if it does not work, please contact us via salaris@365werk.nl or 050-3050086.